I used to love getting lunch the Rose Cafe, they HAD the best deli sandwiches.
My favorite was the turkey, until they decided to premake the sandwiches and wrap them in Saran.
Now they are not toasted, soggy and you can't make any changes (ie no cheese for the lactose intolerant). I questioned the person in charge, when I told her that the last saran wrapped sandwich I had was completely soggy she replied, "no it wasn't".
Wow! Great Customer Service.
Why would you ruin a good thing, I'm sure I am not alone on this one…any comments?